What size is Steph wearing?
At the start of 2022*, I am 5'9" and size 16. I wear a 40G bra size, so I describe myself as a "busty 16." I usually wear XL tops, but sometimes a 1XL because of the "very busty" part. ;) I wear size 16 in "normal" pants, but a size 14W in Judy Blue jeans. In leggings, I wear either a TC or 1XL, depending on which size is appropriate for the brand.
*I lost a bit of weight in late 2021 so you may see some photos where I note that I'm wearing a size 18 or a size 16W Judy Blue. I've kept that info on the descriptions because it is accurate for that photo it's connected with.
What is the sizing like?
That's the hardest part of online shopping, isn't it? But no worries! I know online shopping can be intimidating, so I've made it my focus to describe sizing on every single item and I've personally tried on most items! I'm a size 16 and wear an XL in almost everything which is true to the size charts below!
I use this first size chart as the standard size chart. Items are true to size unless otherwise noted and I also explain sizing on each item.
S 0-6, M 8-10, L 12-14, XL(1X) 16-18, 2X 20-22, 3X 24-26
You'll also often see this size chart if an item has 7 sizes instead of the standard 6.
S 0-6, M 8-10, L 12-14, XL 16-18, 1X 18-20, 2X 20-22, 3X 24-26
I'm so excited! When will my order arrive?
I am a one-woman show and I care very much about quick shipping! I almost always ship 5 days/week, which means your order will ship in 1-2 business days. During a sale or when we've been particularly busy, it will be 2-4 days business days at the most.
I do contract with a warehouse out-of-state for some of my brands and those items typically ship within 2-4 business days.
Where do items ship from?
I'm located in Northern Indiana and I personally ship most everything. So if you see a card that says "Thank you, xoxo S" in your order - that's me!
But also - I do have a contract with a warehouse in California and some of the items ship from there.
Uh-oh, I'm missing an item from my order. Did it ship separately?
Yes and don't worry! Some items come from the warehouse and they ship separately. If you ever have any questions, just email me at email@example.com and I'll double-check for you!
I love the clothes I just bought from you! I recommended you to a friend and wondered if I got any credit for it?
YES!!! And thank you!! We have a referral program! Email me at firstname.lastname@example.org and I'll give you a code so you and your friend can get $10 off your next order! And you can give it to multiple friends and you can accrue multiple $10 coupons! WOOT!
What is your return policy?
If at any time during the first 14 days you are not completely satisfied or happy with your full-price purchase, please email email@example.com and we will set up a return and refund or possible exchange. Some specialty launches and sale pieces are non-refundable. You are responsible for shipping the item back to me unless you’ve received a damaged item, which is very rare. I want you to be happy with your shopping experience and I want you to love your clothes so just communicate any concerns you have with me and I'll do my best to make things right! I will very occasionally make an exception to the 14-day rule, but it will be totally up to my discretion and depends on my inventory levels, season, styles I currently carry, and more.